Front Desk Coordinator - Sandy Plains

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are seeking a driven individual to join our team. We offer full-time and part-time opportunities with competitive pay ranging from $12 - $15/hr, plus bonus potential. We also provide medical and dental benefits, flexible schedules, and the chance to work in a supportive, fast-paced environment.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival.
• Check members and patients in to see the Chiropractor.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and direction.
• Willing to learn and grow, accepting constructive criticism.
• Office management or marketing experience a plus.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous sales experience.
• Strong phone and computer skills.
• Confidence in presenting and selling memberships and visit packages.
• Ability to stand and/or sit for long periods of time.
• Ability to lift up to 50 pounds.

Skills

• Excellent communication skills.
• Customer service orientation.
• Organizational skills.
• Problem-solving abilities.
• Adaptability and willingness to learn.

Benefits

• Medical and dental benefits.
• Flexible scheduling.
• Opportunities for growth and advancement.

Pay

• $12 - $15/hr
• Bonus potential

Schedule

• Weekdays and weekends
• Closed for lunch from 2:00-2:45 PM Monday through Friday
• Full shifts required (work from open to close)

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.