Front Desk Coordinator -San Diego, CA

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are seeking a driven individual to join our caring team. This position offers opportunities for growth and advancement within the company.

Responsibilities

• Gain memberships to meet sales goals
• Greet patients upon arrival and engage them to enhance the patient experience
• Confirm accounts, handle payments, and guide patients to their chiropractor
• Answer phone calls with a positive attitude
• Engage and recommit inactive members
• Maintain knowledge of membership options and promotions
• Contribute to team goals and maintain respectful relationships
• Ensure the cleanliness and organization of the clinic
• Present and sell Wellness Plans confidently
• Communicate with management about member concerns and follow policies and procedures
• Continuously seek to learn and grow professionally
• Able to stand and/or sit for long periods and lift up to 50 pounds

Requirements

• High school diploma or equivalent (GED)
• Strong phone and computer skills
• One year of previous sales experience
• Ability to prioritize and manage multiple tasks
• Effective communication skills
• Ability to organize and manage patient flow

Qualifications

• Passion for health and wellness
• Love of helping people

Skills

• Customer service orientation
• Organizational skills
• Communication skills
• Sales experience

Benefits

Details regarding benefits are provided by the individual franchisee and may vary.

Pay

Details regarding pay are provided by the individual franchisee and may vary.

Schedule

Details regarding schedule are provided by the individual franchisee and may vary.