Front Desk Coordinator - San Diego
Position Summary
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Key Responsibilities
- Greet and check in patients, providing a friendly and professional first impression
- Manage the flow of patients through the clinic in a timely, organized manner
- Present and sell wellness plans and membership packages confidently and accurately
- Support the clinic’s sales goals by converting new and returning patients into members
- Answer phone calls and assist with appointment scheduling and patient inquiries
- Re-engage inactive members and maintain up-to-date patient records using POS software
- Aid in clinic marketing efforts and community outreach
- Maintain a clean, organized front desk and clinic environment
- Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
- High school diploma or equivalent required
- Minimum one year of customer service and sales experience preferred
- Strong phone, computer, and multitasking skills
- Energetic, motivated, and confident in a goal-driven environment
- Positive attitude with a team-oriented mindset
- Must be able to stand/sit for long periods and lift up to 50 pounds
- Office management or marketing experience is a plus
Schedule
This role requires availability throughout the week/weekend, with the expectation to work 3 days/week
Compensation and Benefits
- $18.74 per hour, depending on experience
- Opportunities for future growth and development
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube, and LinkedIn.