Front Desk Coordinator (Riverhead-Part Time)

About the role

Metropolitan Physical & Aquatic Therapy is a comprehensive multidisciplinary company offering Physical, Occupational, Speech Therapy, Massage, and Acupuncture services. We are dedicated to creating a supportive and engaging workplace environment.

Responsibilities

• Greets and welcomes patients and visitors with a warm smile and efficient check-in process.
• Ensures patient satisfaction and optimizes provider time by managing appointments and scheduling.
• Maintains on-time patient flow and communicates patient arrivals to clinicians.
• Processes incoming faxes and accurately enters data into the EMR system.
• Generates reports and maintains patient records with accuracy.
• Assists patients during therapy sessions, applies treatments, and educates them on proper techniques.
• Maintains a clean and organized treatment area by performing light cleaning duties.
• Supports clinic operations by preparing treatment rooms and handling supply inventory.
• Communicates with physicians and hospitals to obtain necessary information and updates.

Requirements

• High school diploma or equivalent.
• One year of medical office experience preferred, with EMR system familiarity.
• One year of experience in a customer service-oriented role.
• Proficiency in Google Suite.
• Strong communication and interpersonal skills.
• Ability to work independently and under tight deadlines.
• Ability to observe and record patient conditions.
• Excellent time management and organizational skills.

Qualifications

• Career-minded individuals interested in long-term opportunities.

Benefits

No specific benefits are mentioned in the job posting.

Pay

The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Schedule

Monday-Thursday 4pm-8pm