Front Desk Coordinator (Pediatric/Orthodontic)

Join the future of dentistry, led by dentists. We're reshaping the way patients experience dental care by placing patients and providers at the core of our approach. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading dental organization.

About the role

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

Practice Location

Port Washington Little Smiles
110 Main Street Suite 101, Port Washington, NY 11050

Schedule

• Sunday: OFF
• Monday: 12:00 pm - 7:00 pm
• Tuesday: 10:00 am - 6:00 pm
• Wednesday: 9:00 am - 6:00 pm
• Thursday: 9:30 am - 6:30 pm
• Friday: OFF
• Saturday: 8:00 am - 2:00 pm (2x per month)

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules—input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Requirements

• Prior pediatric or orthodontic dental experience is preferred; prior dental experience is required.
• Resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Benefits

• Generous Compensation: Competitive salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Employer-matched plan up to 6%.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Additional benefits and ongoing perks for dedicated teams.

All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Pay

New York Salary Range: $23/HR - $25/HR

About Us

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event. We're a team that supports your success, emphasizing health over sales and cultivating a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.