Front Desk Coordinator - Part Time with Benefits

About the role

At RestorixHealth, our mission is to restore health and improve the quality of life – and access to care – for patients with wounds. We are seeking a customer service-driven Front Desk Medical Coordinator for our state-of-the-art wound care facilities.

Responsibilities

• Schedule HBO Therapy or wound care visits, utilizing hospital software/systems as well as RXH’s EMR system
• Book appointments appropriately based on time, staffing, equipment and supplies
• Confirm all registration information with the patient and/or responsible party
• Verify specific insurance benefits and obtain preauthorization for wound care procedures
• Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
• Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
• Ensure patient satisfaction and provide professional patient and staff support

Requirements

• High school diploma or equivalent
• Experience in front desk role in a hospital outpatient or medical practice setting preferred
• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Exceptional customer service skills, able to promote a positive environment
• Ability to maintain confidentiality, per HIPAA regulations

Qualifications

• High school diploma or equivalent
• Experience in front desk role in a hospital outpatient or medical practice setting preferred
• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Exceptional customer service skills, able to promote a positive environment
• Ability to maintain confidentiality, per HIPAA regulations

Skills

• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Exceptional customer service skills
• Ability to maintain confidentiality, per HIPAA regulations

Benefits

We offer a comprehensive and attractive benefits program which includes:

• Medical, Dental and Vision Insurance
• Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
• Employer-paid basic life insurance, AD&D and short-term disability
• Voluntary buy-up life insurance (for self, spouse & children), short-term disability and long-term disability
• Voluntary accident, critical illness and hospital indemnity plans
• Employee assistance program
• Pet care discount program
• Generous paid time off and paid holidays
• 401(k) retirement plan (with employer match)
• Internal ongoing educational/training opportunities
• Competitive compensation
• Continuous coaching & mentorship

Pay

Compensation is competitive and commensurate with experience.

Schedule

The schedule is flexible and tailored to meet the needs of the individual and the department.

What We Offer

RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes:

• Medical, Dental and Vision Insurance
• Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
• Employer-paid basic life insurance, AD&D and short-term disability
• Voluntary buy-up life insurance (for self, spouse & children), short-term disability and long-term disability
• Voluntary accident, critical illness and hospital indemnity plans
• Employee assistance program
• Pet care discount program
• Generous paid time off and paid holidays
• 401(k) retirement plan (with employer match)
• Internal ongoing educational/training opportunities
• Competitive compensation
• Continuous coaching & mentorship

Equal Opportunity Employer

RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.