Front Desk Coordinator - Hickory, NC

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven and passionate individual to join our team. This position offers growth opportunities and the chance to make a difference in people's lives.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls and engage with inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.

Qualifications

• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Sales experience.

Benefits

Details about benefits are not specified in this posting.

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.

Additional Information

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.