Front Desk Coordinator- Georgetown, TX
About the role
The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals. We are looking for someone who is goal oriented, self-motivated, and proactive by nature with a passion for health and wellness and love of sales.
Schedule
- Weekdays: 10am–7pm
- Weekends: 10am–4pm
- One weekday and one weekend day
Pay
- $16.00/hr – $17.00/hr
- Bonus potential
Qualifications
- High school diploma or equivalent (GED)
- At least one year of previous sales experience
- Strong phone and computer skills
- Ability to stand and/or sit for long periods of time
- Ability to lift up to 50 pounds
Responsibilities
- Providing excellent services to members and patients
- Greeting members and patients upon arrival
- Checking members and patients in to see the Chiropractor
- Answering phone calls
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Re-engaging inactive members
- Staying updated on membership options, packages and promotions
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager's policies, procedures and direction
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Be able to prioritize and perform multiple tasks
- Manage the flow of patients through the clinic in an organized manner
- Work cohesively with others in a fun and fast-paced environment
- Communicate effectively with members and patients
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Skills
- Driven to climb the company ladder
- Possess a winning attitude
- Strong customer service orientation
- Office management or marketing experience a plus
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500®" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail.