Front Desk Coordinator - Houston, TX

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are seeking a driven and passionate Front Desk Coordinator to join our team. This position offers the opportunity to advance within the company and work in a supportive, fast-paced environment.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival, checking them in to see the Chiropractor.
• Answer phone calls and engage in re-engaging inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures, and directions.
• Willing to learn and grow, accepting constructive criticism as a learning tool.
• Office management or marketing experience is a plus.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds, and uphold our core values.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Confident in presenting and selling memberships and visit packages.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.
• Willingness to learn and grow, accepting constructive criticism as a learning tool.

Skills

• Excellent communication skills.
• Customer service orientation.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Sales experience.

Benefits

• Part-time schedule: Saturdays & Sundays 10 am - 4 pm, and one day a week.
• $14 per hour + BONUS Potential.

Pay

• $14 per hour + BONUS Potential.

Schedule

• Part-time schedule: Saturdays & Sundays 10 am - 4 pm, and one day a week.