Front Desk Coordinator (Full Time- Bethpage)

About the role

The Front Desk Coordinator is responsible for providing exceptional customer service to guests and staff. This position ensures smooth operations by managing check-in/check-out processes, handling guest inquiries, and maintaining a clean and welcoming environment.

Responsibilities

• Manage check-in and check-out procedures for guests
• Handle guest inquiries and complaints professionally
• Maintain cleanliness and organization of the front desk area
• Ensure accurate billing and payment processing
• Support other departments as needed

Requirements

• High school diploma or equivalent
• At least 1 year of experience in a hospitality setting
• Excellent communication skills
• Ability to work flexible hours including evenings and weekends

Qualifications

• Proficiency in Microsoft Office Suite
• Knowledge of hotel operations and policies

Skills

• Customer service orientation
• Attention to detail
• Problem-solving abilities

Benefits

Our company offers a comprehensive benefits package which includes health insurance, paid time off, and opportunities for professional development.

Pay

Hourly rate: USD 17.00 - USD 18.50

Schedule

Flexible schedule to accommodate shifts including evenings and weekends.