Front Desk Coordinator - Frederick, MD

About the role

At The Joint Chiropractic, we provide world-class service to every patient and are seeking a driven individual to join our caring team. We are looking for someone who has a passion for health and wellness and a love for helping people, and who is willing to work with a world-class organization.

Responsibilities

• Provide excellent services to members and patients
• Gain memberships to meet sales goals
• Greet members and patients upon arrival
• Check members and patients in to see the Chiropractor
• Answer phone calls
• Engage inactive members
• Stay updated on membership options, packages, and promotions
• Support team goals and maintain positive relationships with team members
• Maintain the cleanliness of the clinic and organize the workspace
• Keep management informed of member concerns and follow manager's policies, procedures, and direction
• Learn and grow, accepting constructive criticism as a learning tool
• Perform office management or marketing experience a plus
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY

Requirements

Possess a high school diploma or equivalent (GED)

Complete transactions using point of sale software and ensure all patient accounts are current and accurate

Have strong phone and computer skills

Have at least two years of previous sales experience

Be able to prioritize and perform multiple tasks

Be able to educate patients on wellness offerings and services

Be able to share personal chiropractic experience and stories

Work cohesively with others in a fun and fast-paced environment

Have a strong customer service orientation and be able to communicate effectively with members and patients

Manage the flow of patients through the clinic in an organized manner

Qualifications

Driven to climb the company ladder

Possess a winning attitude

Have a high school diploma or equivalent (GED)

Skills

Strong phone and computer skills

Previous sales experience

Customer service orientation

Effective communication skills

Benefits

Not specified

Pay

Not specified

Schedule

Not specified