Front Desk Coordinator - Decatur, AL

About the role

At The Joint Chiropractic, we provide top-notch service to every one of our patients and are seeking a driven and enthusiastic Front Desk Coordinator to join our committed team. This position offers a chance to turn your passion for health and wellness into a rewarding career.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival.
• Check members and patients in to see the chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow manager's policies, procedures, and direction.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Office management or marketing experience is a plus!

Qualifications

• Self-motivated and proactive by nature.
• Able to prioritize and perform multiple tasks.
• Strong customer service orientation.
• Willingness to learn and grow.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.

Skills

• Excellent communication skills.
• Ability to manage multiple tasks simultaneously.
• Knowledge of point of sale software.
• Customer service experience.

Benefits

Not specified.

Pay

$13/hr + Bonus Potential

Schedule

Part Time: Monday - Friday 9:30am - 2pm or 2:30pm - 7pm, Saturday - Sunday 9:30am - 4pm