Front Desk Coordinator - Baltimore MD
About the role
At The Joint Chiropractic in Baltimore, we provide world-class service to every patient and are seeking a driven individual to join our team. We are looking for someone who is passionate about health and wellness, loves sales, and has a winning attitude.
Responsibilities
- Provide excellent services to members and patients
- Gain memberships to meet sales goals
- Greet members and patients upon arrival
- Check members and patients in to see the Chiropractor
- Answer phone calls
- Engage inactive members
- Stay updated on membership options, packages, and promotions
- Support team goals and maintain positive relationships with team members
- Maintain the cleanliness of the clinic and organize the workspace
- Present and sell memberships and visit packages
- Keep management informed of member concerns and follow manager's policies, procedures, and direction
- Learn and grow, accept constructive criticism, and use it as a learning tool
- Perform office management or marketing experience as needed
- Stand and/or sit for long periods of time
- Lift up to 50 pounds
- Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY
Requirements
Possess a high school diploma or equivalent (GED)
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills
Have at least two years of previous sales experience
Be able to prioritize and perform multiple tasks
Communicate effectively with members and patients
Work cohesively with others in a fun and fast-paced environment
Qualifications
Customer services and sales-oriented
Passionate about health and wellness
Loves helping people
Skills
Strong customer service orientation
Effective communication skills
Benefits
Not specified
Pay
Not specified
Schedule
Not specified