Front Desk Coordinator
About the role
At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven, goal-oriented individual to join our team. This position offers the opportunity to advance within the company and work in a supportive, fast-paced environment.
Responsibilities
- Provide excellent services to members and patients.
- Gain memberships to meet sales goals and earn bonus potential.
- Greet members and patients upon arrival, check them in for appointments, and answer phone calls.
- Engage inactive members and stay updated on membership options, packages, and promotions.
- Maintain the cleanliness of the clinic and organize the workspace.
- Present and sell memberships and visit packages confidently.
- Communicate effectively with members and patients and manage the flow of patients.
- Support team goals and maintain positive relationships with colleagues.
- Report member concerns to management and follow their policies, procedures, and directions.
- Learn and grow, accepting constructive criticism as a learning tool.
Requirements
- High school diploma or equivalent (GED).
- One year of previous sales experience.
- Strong phone and computer skills.
- Able to stand and/or sit for long periods of time.
- Able to lift up to 50 pounds.
Qualifications
- Driven to climb the company ladder.
- Possess a winning attitude.
- Have a passion for health and wellness and a love of helping people.
- Confident in presenting and selling memberships and visit packages.
- Willingness to learn and grow.
- Able to prioritize and perform multiple tasks.
- Educate patients on wellness offerings and services.
- Work cohesively in a fun and fast-paced environment.
- Have a strong customer service orientation.
Skills
- Excellent communication skills.
- Organizational skills.
- Customer service orientation.
- Ability to prioritize tasks.
- Confidence in presenting and selling memberships.
Benefits
Not specified.
Pay
$17/hr DOE + Bonus
Schedule
Part Time: Saturdays and Sundays
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.