Front Desk Coordinator

About Clay

Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. We've helped thousands of customers, including Anthropic, Notion, Google, and Ramp, go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round. In 2026, we announced our second employee tender offer at a new $5B valuation and launched a community equity round for our customers, agency partners, and club members. Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work, with team members ranging from DJs to activists, marathoners, skydivers, and more. All employees can work for free with world-class coaches specializing in creativity, management, and more. Our operating principles, including negative maintenance and non-attached action, guide our work.

Front Desk Coordinator

Clay operates as an in-person company across our 3 global offices. We believe creative magic happens when we collaborate in-person, and that being in the same physical space is key to building a lasting culture. We're seeking a Front Desk Coordinator at our New York City headquarters who will be the first point of contact for employees, visitors, and partners. This role involves more than just checking people in; you'll set the tone for their entire experience at Clay.

• Provide a warm, professional welcome to all visitors and employees, creating a positive first impression of Clay as the face of our headquarters.
• Anticipate needs, resolve issues quickly, and make interactions seamless, whether for a candidate interview, executive visitor, or new hire on their first day.
• Submit candidate registration and building tickets, and communicate office maintenance concerns.
• Manage Clay's entry points, verify identification badges, and process visitor registration through Envoy while ensuring all security protocols are followed.
• Maintain detailed daily logs, incident reports, and security documentation, and promptly report maintenance and safety issues.
• Facilitate seamless visitor experiences during events by managing registration, badge distribution, and NDA completion while coordinating with the Workplace Experience Team.
• Efficiently log and distribute all incoming mail and packages, maintaining an organized package room and timely delivery system.
• Integrate and push the boundaries on how we work to create a more seamless and forward-thinking visitor experience.

Requirements

• 2+ years of relevant workplace experience.
• Strong emotional intelligence (EQ) with the ability to build relationships at all levels: connect easily with people, create a sense of ease, and leave a positive impression in every interaction.
• Flexibility: adapt and switch between various responsibilities and priorities on any given day.
• Organized and detail-oriented: strong attention to detail, able to stay calm under pressure, a quick thinker, create order out of chaos.
• Polished communication: clear, professional, and approachable — in person, over the phone, and in writing.
• Able to represent Clay to executives, candidates, and partners as the first face people see when coming to the office.
• Discreet: demonstrated ability to maintain complete confidentiality on all business matters.
• Cross-functional relationships: coordinate with multiple teams to provide exemplary service, while being a social steward and bringing people together.

What You'll Bring

Compensation Range: $85K - $100K