Front Desk Coordinator

About the role

The Front Desk Coordinator is responsible for providing exceptional customer service, managing daily operations, and ensuring the smooth functioning of the front desk area.

Responsibilities

• Handle incoming calls and emails in a timely and professional manner.
• Manage visitor check-ins and ensure all necessary documentation is completed.
• Coordinate with other departments to resolve customer inquiries and issues.
• Ensure the cleanliness and organization of the front desk area.
• Perform basic administrative tasks such as scheduling appointments and maintaining records.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a customer service role.
• Excellent communication skills, both verbal and written.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic computer skills, including proficiency in Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Knowledge of hotel policies and procedures.
• Strong organizational and time management skills.

Skills

• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.

Benefits

• Comprehensive health insurance coverage.
• Flexible schedule options.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM.

Contact Information

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