Front Desk Coordinator

Responsibilities

• Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free.
• Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying.
• Answers phone calls and provides information to callers; greets visitors/patients; schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients, collects co-payments, and verifies insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Qualifications

• A High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed.
• Dental Front Desk experience not required but preferred.

Benefits

• Health, Dental and Vision Insurance (Full-time employees).
• Healthcare Spending Account.
• Paid Time Off.
• 401k.
• Voluntary Life & Disability Insurance.
• Employee Assistance Program.
• Referral Program.
• Employee Discount Program.

Schedule

Open Monday-Friday

Pay

TBD

Company Information

Dr. Kristen Conner has proudly served the Chattanooga area for more than 20 years, building successful practices centered around exceptional patient care, strong team culture, and lasting relationships. As her practices continue to grow and expand into the Soddy Daisy area, she is looking for talented, like-minded leaders who want to be part of something meaningful from the ground up.

If you are looking for a long-term opportunity where you can grow, lead, and make an impact in a positive and supportive environment, we'd love to meet you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.