Front Desk Concierge

About the role

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry, operating a portfolio of multi-family and senior apartment communities. We are looking for a dependable, quality-focused Front Desk Concierge to join our team. The Concierge reports directly to the Community Director and must adhere to scheduled work hours. The role requires regular walking of the property, including stairs, to perform job duties. Multiple openings are available for both part-time and full-time positions with varying shifts.

Responsibilities

• Ensure the safety of guests, employees, and company assets through constant patrol and observation of assigned areas; report activities in accordance with departmental standard operating procedures.
• Promote positive and courteous public relations to all tenants, visitors, and guests.
• Monitor and maintain control of facility access points and permitted areas of entry; respond to sounding alarms to ensure the safety of employees, guests, and company assets; monitor visitor activities.
• Gain and maintain proficiency with life safety systems and the central security panel of buildings.
• Prepare reports based upon observations, information, and occurrences to ensure compliance with departmental standard operating procedures.
• Communicate with the Executive Director on safety issues.
• Tour properties and monitor building operations.
• Maintain daily logs and shift reports.
• Adhere to the Security Policies and Procedures manual.
• Perform all other duties as assigned.