Front Desk Concierge

Responsibilities

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Aid guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedures with guests.
• Collaborate with bell staff and housekeeping to provide a seamless guest experience.

Requirements

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must have flexible availability, including weekends and holidays.
• Front desk/concierge experience required – luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.
• Must be available from 3pm - 11pm

Qualifications

Voted one of the Top 5 Hotels in Charleston by the readers of Travel and Leisure Magazine, the John Rutledge House Inn is seeking a full time employee for the Front Desk Concierge position. This position is for our afternoon 3pm - 11pm shift.

Skills

Outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.

Benefits

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay

N/A

Schedule

3pm - 11pm