Front Desk Clerk Part time - Embassy Suites by Hilton Las Vegas

Greeting and Communication

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.

Assistance with Reservations

• Promptly, accurately and efficiently check-in and out of the hotel.
• Absorb and block reservations when necessary.

Cash Handling

• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Knowledge of Hotel Rates and Procedures

• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations.
• Should be able to take reservations in approximately 2 minutes.
• Know and follow cancellation procedures and relocation procedures when necessary.