Front Desk Clerk (Duncan Center - New York, NY)

Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization serving as a bridge between police and communities across all five boroughs since 1914. PAL operates diverse programs for children from 2 years old to young adults, including Head Start, after-school programs, summer day camps, evening teen centers, college readiness programs, youth employment, juvenile justice programs, and competitive and recreational sports.

About the role

We are looking for a Part-Time Clerk to greet participants and their families, provide information about program services, sign participants in and out, and enter data that tracks program participation. The Clerk will report to the COMPASS or SONYC Director.

Responsibilities

• Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
• Ensure a welcoming but controlled entry into the PAL Center by greeting everyone who enters and ensuring proper sign-in procedures.
• Assist Administrative Assistant in entering data or developing materials.
• Answer questions from parents and staff and distribute information to youth, staff, and caretakers.
• Ensure the program’s office procedures align with strategic objectives of PAL, PAL policies and procedures, agency programming calendar, SACC regulations, and contractual obligations of government and private funding sources.
• Build positive relationships with youth, colleagues, and caretakers and serve as a role model with respect to demeanor, communication, and behavior.
• Respond appropriately when time-sensitive mental health services are needed, such as suicide prevention, grief, and loss due to death or incarceration of a family member.
• Interact with caretakers and keep open lines of communication.
• Attend and actively participate in all required training sessions, designated meetings, and special events.

Commitment

• Able to work 15 hours a week (3 hours a day, 5 days a week).
• Able to attend 15 hours of orientation prior to the beginning of programming.
• Able to attend scheduled staff meetings and professional development throughout the year.

Requirements

• Minimum High School Diploma / GED. Associate degree preferred.
• Must be at least 18 years old.
• Minimum of two years' work experience in a non-profit agency working with youth.
• Open to learning and growing; all staff will learn mental health, SEL, and special needs inclusion skills and are expected to integrate them.
• Good communication skills and ability to work collaboratively.
• Bilingual in Spanish, French, or Chinese preferred.

Pay

$18.00 an hour.

Benefits

• Comprehensive benefits package including health insurance.
• Flexible spending account options.
• Employee assistance program.
• Tuition reimbursement.
• Pet insurance.
• Life insurance.
• Retirement savings options.
• Generous paid time off policy.
• Training and professional development opportunities.

Location: Duncan Center - New York, NY
Start Date: September 7th, 2026