Front Desk Clerk- Campground

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence. We are currently hiring for the position of Front Desk Clerk- Campground in Wilmington, Ohio.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Make reservations and check-in and out campers.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Operate camp store including stocking and selling items.
• Light housekeeping to ensure work area is clean and respond to after hour housekeeping calls.

Requirements

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• Ability to thrive in a collaborative team environment.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to work weekends and holidays on a regular basis.

Qualifications

We welcome all applicants and encourage diversity in the workplace. For more information about our exceptional resort communities, please visit our website at www.equitylifestyleproperties.com.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.