Front Desk Clerk
EDEN Inc: Who We Are
EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.
About the Role
Join EDEN as a Full-Time Front Desk Clerk in Cleveland and be the welcoming face of our vibrant organization! This onsite position offers the exciting opportunity to engage daily with a diverse community and make a real impact. With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation.
Responsibilities
- Greet visitors and clients warmly
- Answer phone calls and provide information about our services
- Manage scheduling and appointment coordination
- Ensure a tidy and organized front desk area
- Assist clients with inquiries and direct them to the appropriate services
- Facilitate communication between various departments
- Handle administrative tasks such as filing, data entry, and managing correspondence
- Maintain a professional and positive atmosphere
Requirements
- A high school diploma or equivalent
- Strong verbal and written communication skills
- Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications
- An empathetic and customer-centric attitude
- The ability to speak multiple languages such as Spanish may be preferred for some locations
Qualifications
- Excellent organizational and multitasking skills
Skills
- Customer service skills
- Administrative skills
- Communication skills
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life Insurance
- Competitive Salary
- Paid Time Off
Pay
$15.00 per hour
Schedule
Monday to Friday
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life Insurance
- Competitive Salary
- Paid Time Off