Front Desk Clerk

EDEN Inc: Who We Are

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.

About the Role

Join EDEN as a Full-Time Front Desk Clerk in Cleveland and be the welcoming face of our vibrant organization! This onsite position offers the exciting opportunity to engage daily with a diverse community and make a real impact. With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation.

Responsibilities

• Greet visitors and clients warmly
• Answer phone calls and provide information about our services
• Manage scheduling and appointment coordination
• Ensure a tidy and organized front desk area
• Assist clients with inquiries and direct them to the appropriate services
• Facilitate communication between various departments
• Handle administrative tasks such as filing, data entry, and managing correspondence
• Maintain a professional and positive atmosphere

Qualifications

• A high school diploma or equivalent is required
• Strong verbal and written communication skills are crucial
• Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications
• An empathetic and customer-centric attitude is important
• The ability to speak multiple languages, particularly Spanish, may be preferred at some locations
• Excellent organizational and multitasking skills are important

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Competitive Salary
• Paid Time Off

Schedule

Your day-to-day responsibilities will include greeting visitors and clients warmly, answering phone calls, and providing information about our services. You'll manage scheduling and appointment coordination while ensuring a tidy and organized front desk area. Daily, you'll assist clients with inquiries, direct them to the appropriate services, and facilitate communication between various departments. Handling administrative tasks such as filing, data entry, and managing correspondence will be key to your role. You will also be responsible for maintaining a professional and positive atmosphere, reflecting our core values of empathy and customer-centricity.

Skills

• Strong verbal and written communication skills
• Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications
• An empathetic and customer-centric attitude
• Ability to speak multiple languages, particularly Spanish, may be preferred at some locations
• Excellent organizational and multitasking skills

Pay

With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation.

Apply Now

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

Equal Employment Opportunity

Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.