Front Desk Attendant - Williamsburg Lodge

Essential Duties

• Affords guests efficient, courteous, and professional assistance in all front office functions including registration, cashiering, and information.
• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

Requirements

• Available to work all shifts including days, nights, weekends, and holidays.
• Front desk or guest relations experience preferred.
• High school diploma or G.E.D.
• Full time position.
• Ability to handle cash handling duties.
• Flexibility to include availability on short notice.
• Excellent public contact and organizational skills.
• Effective oral and written communication skills.
• Demonstrate the ability to: Handle guest complaints with professionalism and tact. Work effectively under pressure. Stand for extended periods. Respond quickly and professionally to situations. Manage paperwork efficiently.

Expectations

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time.
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.