Front Desk Attendant

Employee Discounts

• Employee discounts

Flexible Schedule

• Flexible schedule

Health Insurance

• Health insurance

Training & Development

• Training & development

Responsibilities

• Warms greets members and guests as they enter and leave the club.
• Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals.
• Checks in members and verifies membership; signs up members for group fit or ultimate classes.
• Registers prospective members and directs them to the membership department.
• Adds addresses members’ questions or direct them to the appropriate individual for better assistance.
• Sells supplements, apparel and other UFC GYM retail items to members.
• Rings up purchases on the POS system and provides accurate change.
• Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related.
• Responds professionally to requests and inquiries from guests, members, and staff.
• Provides information to members regarding special club events.
• Immediately reports or escalates to management any unsafe conditions or emergency situations.
• Keeps front desk and lobby neat and clean at all times.
• Performs opening and closing procedures for the front desk, as assigned.
• Attends monthly meetings or other scheduled meetings.
• Aid with inventory or product pricing, as needed.
• Calls all past due members regarding late dues and down payments.

Qualifications

• Energetic and possesses a very friendly, outgoing personality and positive attitude
• Possesses strong interpersonal and communication skills, including telephone etiquette
• Possesses a strong customer service focus
• Understands and follows oral and written instructions
• Able to multi-task and perform tasks with accuracy and attention to detail
• Must be a team player and possess a can-do attitude
• Adhere to meal and rest break periods and must clock in and out for all shift times

Requirements

• High school diploma or GED required.
• Current CPR/AED certification
• Must have 6 months’ customer service experience in health club, retail, hospitality or food service industry
• Experience with multiple phone lines preferred
• Basic computer skills

Benefits

• Employee discounts
• Flexible schedule
• Health insurance
• Training & development

Pay

Base compensation may vary based on location, skills, and other related factors.

Schedule

Not specified

Benefits

• Employee discounts
• Flexible schedule
• Health insurance
• Training & development

Contact Information

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.