Front Desk Attendant

About the role

The Front Desk Attendant assists guests efficiently, courteously, and professionally in all front office related functions including registration, cashiering, and information. This position trains new employees and performs other duties as required.

Responsibilities

• Aid in guest registration and check-in
• Handle cash transactions and provide change
• Answer guest inquiries and direct them to appropriate personnel
• Train new employees on front desk procedures
• Perform other duties as assigned

Requirements

• Some front desk or guest relations experience preferred
• High school diploma or GED
• Full-time position
• Flexibility to work short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Ability to handle guests' complaints
• Work well under pressure
• Stand for long periods of time
• Act and react quickly in a professional manner
• Handle paperwork efficiently

Qualifications

• Ability to lift and transport objects weighing up to 60 pounds
• Physical stamina for heavy cleaning and extended periods of standing and bending
• Ability to work in various weather conditions