Front Desk

About The Role

The Front Desk is the face of the club. You are the first and last impression for every member and guest. This is a fast-paced, high-energy role where you will manage check-ins, answer phones, support members, and actively promote memberships, personal training, and retail products.

Responsibilities

• Greet and check in members and guests with energy and professionalism
• Answer phones and assist with questions, billing, and account updates
• Sell memberships, personal training, smoothies, and DotFIT supplements
• Give tours and convert guests into members
• Handle multiple priorities at once in a fast-paced environment
• Keep the front desk clean, organized, and fully stocked
• Support daily club operations and communication with the team

Requirements

• Reliable and shows up on time every shift
• Comfortable working in a fast-paced, high-volume environment
• Confident communicating with members and asking for the sale
• Able to multitask and stay organized under pressure
• Positive, energetic, and team-oriented
• Available to work early mornings, evenings, and weekends

Qualifications

• High school diploma or equivalent
• Experience in a customer service or retail environment
• Ability to work independently and as part of a team

Skills

• Excellent communication skills
• Customer service orientation
• Organizational skills
• Ability to multitask

Benefits

• 401(k) with company matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Vision insurance
• Wellness resources

Pay

Compensation: $12.00 - $15.00 per hour

Schedule

You will be expected to work a mix of early morning, evening, and weekend shifts.