Front Desk

Job Duties

• Verifies patient information by interviewing patient; recording medical history, and confirming purpose of visit.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Counsels patients by transmitting physician's orders and questions about treatment and medication instructions.
• Reviews, completes and submits refill requests.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies and medications ready by inventorying stock.

Responsibilities

• Serves patients by greeting and helping them in a professional and courteous manner; scheduling appointments; maintaining records and accounts.
• Interacts smoothly with the back-office personnel.
• Greet patients and visitors in a courteous and friendly manner, in person or on the telephone; answering or referring inquiries.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients.
• Maintains operations by following policies and procedures; reporting needed changes.

Qualifications

• Front Desk/Medical Assistant experience: 5 years (Preferred)
• Customer service experience: 1 year (Preferred)

Benefits

• 401(k) with matching
• Dental Insurance
• Disability Insurance
• Flexible schedule
• Health Insurance
• Life Insurance
• Paid time off
• Paid training
• Vision Insurance

Schedule

• 8-hour shift
• Monday to Friday