Front Desk
Mid Atlantic Retina · Vineland, NJ · 2 mo ago
AdministrativeFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train on new software solutions
Requirements
- Bachelor’s degree in Computer Science or related field
- 2+ years of experience in customer support or technical roles
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service skills
- Technical troubleshooting skills
- Software implementation skills
Benefits
- Flexible work schedule
- Competitive salary
- Professional development opportunities
Pay
- $50,000 - $60,000 annually
Schedule
- Monday to Friday, 9 AM to 5 PM