Front Desk
HealthCARE Express · De Queen, AR · 2 days ago
Administrative$15/hrFull-time
About the role
The Director of First Impressions (D.O.F.I.) is a key position at HealthCARE Express, responsible for ensuring a welcoming and efficient patient experience.
Responsibilities
- Greet patients and verify patient information
- Answer incoming phone calls courteously and promptly
- Keep clinic forms stocked and available
- Maintain accurate payment records for patient accounts
- Scan patient information, verify insurance coverage, and protect patient confidentiality
- Address patient concerns in a timely and professional manner
- Communicate effectively with both patients and medical staff
Requirements
- Strong organizational skills
- Effective communication
- Exceptional customer service
- Able to maintain strict confidentiality
- Familiarity with clinical office operations and basic computer systems
Qualifications
- High school diploma or equivalent
- Experience in a healthcare setting preferred
Skills
- Excellent interpersonal skills
- Attention to detail
- Ability to multitask and prioritize tasks
- Basic computer literacy
Benefits
- Health Insurance
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- Accident Insurance
- Critical Illness
- Benefit Time Off
- Bereavement Leave
Pay
$15.00 per hour
Schedule
Monday–Friday, 8:00 AM–5:00 PM
About HealthCARE Express
HealthCARE Express operates 15 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. We are committed to providing quality healthcare services and fostering a welcoming environment for all our patients.