Front Desk
About the role
At HealthCARE Express, we believe every patient experience starts the moment someone walks through our doors. That's why we're looking for a friendly, dependable Front Desk Receptionist to join our team as a Director of First Impressions (D.O.F.I.). As the first point of contact for our patients, you'll help create a positive, welcoming experience while keeping the front office running efficiently. Every day is different, so we're looking for someone who enjoys staying busy, providing great customer service, and jumping in wherever needed. Position may work at HealthCARE Express clinics throughout the Texarkana area, including locations in both Texas and Arkansas.
Responsibilities
- Greet patients
- Answer incoming calls
- Verify insurance and demographic information
- Collect payments
- Scan documents into patient charts
- Maintain accurate records
- Work closely with providers and clinical staff to help patients have a smooth experience from check-in to check-out
Requirements
Previous medical office experience is a plus, but it isn't required. We're looking for someone who is dependable, eager to learn, comfortable in a fast-paced environment, and committed to providing outstanding customer service.
Benefits
- Health, dental, and vision insurance
- Life insurance
- Short- and long-term disability coverage
- Accident and critical illness insurance
- Benefit Time Off (BTO)
- Bereavement leave
With clinics throughout Texas, Arkansas, Oklahoma, and Louisiana, HealthCARE Express offers opportunities to learn, grow, and build a career within our organization.
Pay
$15.00+ per hour
Schedule
Full-Time Schedule: 30+ hours per week; 12-hour shifts, 8:00 AM–8:00 PM; Rotating Saturdays, 8:00 AM–4:00 PM.