Front Desk

About the role

As the face of the company, this front desk position plays a critical role in our organization and patient care.

Responsibilities

• Greet patients, verify their information, and provide assistance when needed.
• Answer phone calls courteously and promptly.
• Ensure clinic forms are replenished.
• Maintain accurate payment records for patient accounts.
• Scan patient information, verify insurance, and maintain confidentiality in line with HIPAA regulations.
• Address patient concerns in a timely manner.
• Work professionally with both patients and medical staff.
• Remain flexible for cross-training opportunities.

Requirements

• Strong organizational skills.
• Strict confidentiality.
• Effective communication.
• Exceptional customer service.
• Familiarity with clinical office operations and basic computer systems.

Benefits

• Health Insurance
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Critical Illness
• Benefit Time Off
• Bereavement Leave

Pay

$15.00 and up per hour, depending on experience.

Schedule

12-hour shifts, rotating Saturdays, 30+ hours per week.