Front Desk

About the role

HealthCARE Express is looking for a dependable, upbeat individual to join our team as a Director of First Impressions (D.O.F.I.). As the first person our patients interact with, you'll help set the tone for their entire visit. This position is a great fit for someone who enjoys meeting new people, stays organized, communicates well, and can keep up in a fast-paced environment.

Responsibilities

• Welcome patients
• Verify demographic and insurance information
• Answer incoming calls
• Collect payments
• Respond to questions
• Maintain accurate patient records
• Work closely with the clinical team to help keep daily operations running smoothly

Schedule

• $15.00 per hour
• 12-hour shifts from 8:00 AM–8:00 PM
• Rotating Saturdays
• 30+ hours per week

Qualifications

• Previous experience in a medical office, clinic, or healthcare setting is helpful but not required
• Bilingual candidates are preferred

Skills

• Strong customer service and communication skills
• Dependability and attention to detail
• Basic computer skills
• Ability to multitask and remain organized
• Ability to protect confidential patient information
• Willingness to cross-train and help where needed

Benefits

• Medical, dental, vision, and life insurance
• Short- and long-term disability
• Accident and critical illness coverage
• Benefit Time Off (BTO)
• Bereavement leave

Why join HealthCARE Express?

At HealthCARE Express, we believe work should be rewarding and enjoyable. Our culture is built around teamwork, positivity, personal growth, and developing future leaders. With locations across Texas, Arkansas, Oklahoma, and Louisiana, there are plenty of opportunities to learn, grow, and build a long-term career with us.