Front Desk

About the role

The Guest Service Representative is a team member of the MainStay Suites Round Rock Austin location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

Responsibilities

• Provide outstanding customer service to all hotel guests
• Check guests in and out of the hotel
• Manage reservations
• Resolve any guest issues that arise

Qualifications

• Excellent communication skills
• A positive attitude
• A strong dedication to providing the highest level of service
• Honesty and integrity