Front Desk

About the role

We are looking for a dynamic, experienced front desk professional for our ADS Easton office. Guardian Dentistry Partners’ (GDP) mission is to support our partner dentist entrepreneurs and teams in building the practices of their dreams. While Guardian brings together passionate, purpose-driven, like-minded dental entrepreneurs who share similar values, each of our partners are very different, and it’s those very differences that make us stronger in positively impacting the lives of everyone we serve across our network of practices. Local partnerships offer the chance to work with partners and team members dedicated to their communities and their teams. As a member of the Guardian team, you will pursue regional business objectives with our Operations team and be a key contributor to the success of your region and of the entire GDP network.

Responsibilities

• Greet patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Complete daily insurance verifications for all scheduled patients
• Answer and manage phones
• Schedule the Doctor(s) and Hygienist schedule of patients
• Assist patients with billing questions
• Submit insurance claims with proper attachments and narratives
• Follow up with unscheduled recare/treatment appointments

Qualifications

• 2–3 years of experience preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients
• Driven personality to strive to be the best in your profession and provide the best care for our patients

Benefits

• Guaranteed hourly rate ($17–19)
• Paid vacation and paid holidays
• 401(k) program with matching contributions
• Competitive health, dental, and vision plan
• Life insurance and disability insurance

Schedule

• Monday: 8 am–5 pm
• Tuesday: 8 am–6 pm
• Wednesday: 8 am–6 pm
• Thursday: 8 am–5 pm