Front Desk

Join our team at Drummer Boy Campground in Gettysburg, where we foster a culture of recognition and excellence, offering the ideal environment for a long and successful career.

About the role

As a part of our Front Desk team, you provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. You work collaboratively with management to ensure the community meets the quality standards set by ELS.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Requirements

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• Must be able to work weekends, weekend nights, and holidays.