Front Desk Associate (Weekends) - Elleven
Action Property Management · Los Angeles, CA · Yesterday
On-siteOTHR$19.5–$20/hrPart-time
About the role
Action Property Management is seeking a part-time Front Desk Associate to join our Elleven team in Downtown Los Angeles.
Pay
$19.50 – $20.00 hourly
Schedule
Sunday – Monday from 2:00 PM – 10:30 PM
Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association’s governing documents
Requirements
- Must be over 18 years of age
- Successfully pass a pre-employment background check and drug screening
- At least 1 year of customer service experience
- High school diploma/GED or equivalent
Qualifications
- Hospitality, luxury retail, or fine dining experience is preferred
- Hospitality management college students or recent graduates are highly desired
Skills
- Polished and professional appearance and demeanor
- Upbeat and positive team-player attitude
- Strong judgment and solutions-oriented mindset
- Proactive customer-service approach
Benefits
- Medical, dental, and vision insurance
- Pet insurance
- 401(k) with company match
- Life and disability support for qualifying team members
- Generous paid time off including vacation, sick time, and company-observed holidays for qualifying team members