FRONT DESK ASSOCIATE (UNACCOMPANIED HOUSING)

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). Must not create sections with filler like "commensurate with experience". Must not invent. We need to parse the posting. Content: Summary: This position is located at the Unaccompanied Housing. This position will perform front desk functions for the lodging program. Duties: long list of duties. Requirements: Conditions of employment list. Qualifications: Preferred 6 months work experience... Must be skilled in PC... Must possess basic math and reading skills... Must be able to communicate clearly and effectively both verbally and in writing in English. Education: This job does not have an education qualification requirement. Additional information: spouse preference, selective service, public trust, benefits link, etc. We need sections: About the role (maybe from summary), Responsibilities (duties), Requirements (conditions of employment), Qualifications (preferred experience, skills), Skills (maybe computer skills, communication), Benefits (maybe mention benefits link? There's "Help Review our benefits" at end but no detail. Not specific. So we should not create Benefits section unless specific content. There's a link but no detail. Probably skip. Pay: none. Schedule: mention rotating shift schedule, work hours anytime 24/7. That's specific. So we can have Schedule section. Also maybe "Additional information" could be part of Requirements or Qualifications? But we need to keep substantive info. Could include as a separate section like "Additional Information" but not in allowed headings list. The allowed headings are only those listed. We could fold into Requirements or Qualifications. Probably better to put spouse preference, selective service, public trust under Requirements? They are conditions of employment. Could be part of Requirements. We must not create sections with filler. So we will have:

About the role

This position is located at the Unaccompanied Housing. This position will perform front desk functions for the lodging program.

Responsibilities

• ... each duty as li

We need to preserve all duties. Let's extract duties list: - Ensures security of all guests is maintained at all times. - Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. - Provide assistance in handling customer complaints, involving management as necessary. - Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. - Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. - Provides guests with their room key or card. - Receives requests and processes reservations within established guidelines. - When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging in the area. - Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. - Receives and is accountable for a change fund. - Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. - Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. - Keeps the front desk and lobby area clean and neat. - May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. - Verifies charges for correctness, makes appropriate changes if errors occur, and completes all computer-generated reports as assigned and notates any account discrepancies for action by management. - Answers phones and transfers calls to appropriate individuals and replies to guest questions. - Logs trouble calls in the PMS and ensures the appropriate department is notified. - Relocates guest to a different room when required. - May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. - The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. - Performs other related duties as assigned. Note: The rotating shift schedule appears also in Requirements; but we will keep in Responsibilities? It's more schedule. Might be better to put schedule in Schedule section. But we have duplicate. We'll keep schedule mention in Schedule section and maybe not duplicate in Responsibilities. However the duty list includes that sentence; we could keep it there as part of duties but it's also schedule. To avoid duplication, we could keep it in Responsibilities but also have Schedule section referencing same? The instruction: preserve ALL substantive information; do not invent or summarize away detail. If we remove it from Responsibilities, we lose that detail. So we should keep it in Responsibilities as part of duties. Then Schedule section could be omitted or we could still have Schedule section with same info? That would duplicate. Better to keep it only once. Since schedule is part of duties, we can put it under Responsibilities. Then we may not need a separate Schedule section unless there is additional schedule info beyond that. The Requirements also mentions rotating shift schedule etc. That's duplicate. We'll keep it in Responsibilities and not create Schedule section. Now Requirements: list conditions: - Must be at least 18 years old to operate the Point of Sale (POS) System - Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer - Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment - Will be considered ALPHA personnel, and therefore subject to work during inclement weather or other states of emergency. - This position requires a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. (duplicate) - Must be able to communicate clearly and effectively in English, both verbally and in writing. Also Additional information includes spouse preference, selective service, public trust, benefits link, etc. Those are also requirements/conditions. We'll incorporate them into Requirements section as bullet points. Thus Requirements bullets: - Must be at least 18 years old to operate the Point of Sale (POS) System - Must have salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer - Must successfully pass the E-Verify employment verification check; resolve any discrepancies as a condition of employment - Will be considered ALPHA personnel, subject to work during inclement weather or other states of emergency - Position requires a rotating shift schedule; work hours may be scheduled anytime during a 24‑hour day, 7 days a week - Must be able to communicate clearly and effectively in English, both verbally and in writing - Spouses of active duty military members may receive hiring preference if they submit current PCS orders and Military Spousal Preference Request form - Selective Service requirement: males born after Dec 31, 1959 and at least 18 must register with Selective Service System unless exempt - Public Trust background investigation required; may need to complete SF‑85 or SF‑85P questionnaire - All selections contingent on satisfactory employment reference checks - Applicants may be required to provide proof of education, etc. - Some positions have special requirements; selection tentative pending satisfactory completion - Commitment to improving efficiency of Federal government, passionate about ideals of American republic, committed to upholding rule of law and U.S. Constitution (from benefits section) - (Optional) Link to benefits review? Not specific. Qualifications: Preferred 6 months work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations. Must be skilled in the use of a personal computer and various software programs. Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing in English. Education: This job does not have an education qualification requirement. Could be a short paragraph. We could have Qualifications section covering experience, skills, education. Skills maybe separate but we can combine. We need to decide sections: About the role, Responsibilities, Requirements, Qualifications. Possibly Skills separate but we can include computer skills, communication under Qualifications. The instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Requirements, Qualifications (which includes education, skills). That's four sections. We must not include Benefits, Pay, Schedule unless specific. We have schedule info inside Responsibilities/Requirements; we decided to keep in Responsibilities. So no Schedule section. Now produce HTML. We need to wrap each section:

About the role

...

etc. For lists:

• ...

Make sure to preserve all details, not lose any. Let's craft About the role paragraph: "This position is located at the Unaccompanied Housing. This position will perform front desk functions for the lodging program." Responsibilities: list each duty as li. We need to ensure we don't miss any. Let's list them precisely: 1. Ensures security of all guests is maintained at all times. 2. Ensures guest privacy is maintained at all times. 3. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. 4. Provide assistance in handling customer complaints, involving management as necessary. 5. Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. 6. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. 7. Provides guests with their room key or card. 8. Receives requests and processes reservations within established guidelines. 9. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging in the area. 10. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. 11. Receives and is accountable for a change fund. 12. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. 13. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. 14. Keeps the front desk and lobby area clean and neat. 15. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. 16. Verifies charges for correctness, makes appropriate changes if errors occur, and completes all computer-generated reports as assigned and notates any account discrepancies for action by management. 17. Answers phones and transfers calls to appropriate individuals and replies to guest questions. 18. Logs trouble calls in the PMS and ensures the appropriate department is notified. 19. Relocates guest to a different room when required. 20. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. 21. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. 22. Performs other related duties as assigned. Now Requirements bullets list: - Must be at least 18 years old to operate the Point of Sale (POS) System - Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer -