Front Desk Associate - Los Angeles (Luxury High Rise)
Action Property Management · Los Angeles, CA · 4 days ago
On-siteOTHR$23/hrFull-time
Job Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Qualifications / Requirements
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Minimum of a High School Diploma or equivalent
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Proudly certified as a Great Place to Work® in 2025
- Rated 4.0 stars on Glassdoor - Check out our reviews here
- Team Member Perks: Comprehensive health benefits and paid time off package for qualifying employees, Exclusive employee discounts through ADP Marketplace, On-going hospitality and property management training, Opportunities for career growth and advancement, Values driven company culture promoting team work and excellence
Why Join Action?
- Competitive pay and ample opportunities for career growth and advancement
- Comprehensive benefits package including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
- Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
- We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role
- Relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued
Why You'll Love Working at Action
- Comprehensive benefits package including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
- Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
- We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role
- Relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued
Compensation
$23/hour
Schedule
Schedule #1: Wednesday - Sunday 3:00 PM - 11:30 PM
Schedule #2: Overnight Monday 11:00 PM - 7:30 AM
Friday- Sunday 11:00 PM - 7:30 AM