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Jobs · Customer Service · Florida

Front Desk Associate (Full-Time 32hrs/ Fri to Mon/ 1st & 2nd shift)

FirstService Residential · Pompano Beach, FL · 1 wk ago
Customer Service$20/hrFull-time

Job Overview

Description
Location: Boca Raton, FL 33432
Pay: $20/hr
Schedule: Friday 7:00am - 3:00pm & Saturday, Sunday and Monday 3:00pm - 11:00pm (Tues, Wed & Thurs OFF)
Full-Time 32hrs

Responsibilities

  • Demonstrates excellent customer service, communication, and time management skills.
  • Maintains a safe and secure environment throughout the building/property(s).
  • Resolves and follows-up on all complaints/issues.
  • Maintains daily log, records, and forms.
  • Monitors Emergency Response System.
  • Greets and directs Residents, guests, and invitees.
  • Monitors and controls Electronic Security Control Systems.
  • Responds to emergency situations in a timely and efficient manner.
  • Maintains physical abilities to lift 30 – 50 lbs., stand or sit for long periods, and handle, finger, grasp and lift objects and packages.
  • Communicate, receive, and exchange ideas and information by means of the spoken and written word.
  • Complete all required forms.
  • Work in an upright standing or sitting position for long periods of time.
  • Ability to respond to emergencies in a timely manner.

Skills & Qualifications

  • High school diploma or equivalency preferred.
  • College level courses in business or hospitality preferred.
  • Two (2) to three (3) years of business experience preferred.
  • Computer literacy: command of information system hardware/software is preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
  • Strong customer service, communication and interpersonal skills required.

What We Offer

  • Full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision.
  • Time off benefits, paid holidays, and a 401k with company match.
  • Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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