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Jobs · Customer Service · Florida

Front Desk Associate (Full-Time 32hrs/ Fri to Mon/ 1st & 2nd shift)

FirstService Residential · Boca Raton, FL · 1 wk ago
Customer Service$20/hrFull-time

Job Overview

Description
Location: Boca Raton, FL 33432
Pay: $20/hr
Schedule: Friday 7:00am - 3:00pm & Saturday, Sunday and Monday 3:00pm - 11:00pm (Tues, Wed & Thurs OFF)
Full-Time 32hrs

Responsibilities

  • Demonstrates excellent customer service, communication, and time management skills.
  • Maintains a safe and secure environment throughout the building/property(s).
  • Monitors and controls Emergency Response System.
  • Greets and directs Residents, guests, and invitees.
  • Maintains daily log, records, and forms.
  • Responds to emergency situations in a timely and efficient manner.
  • Maintains a safe work environment.
  • May be assigned other duties by the on-site property manager.
  • Follows safety procedures and maintains a safe work environment.
  • Completes all required forms.
  • Works extended hours and weekends based on project requirements.
  • Responds to emergencies in a timely manner.

Skills & Qualifications

  • High school diploma or equivalency preferred.
  • College level courses in business or hospitality preferred.
  • Two (2) to three (3) years of business experience preferred.
  • Computer literacy: command of information system hardware/software is preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
  • Strong customer service, communication and interpersonal skills required.
  • Ability to lift 30 – 50 lbs.
  • Ability to work in an upright standing or sitting position for long periods of time.
  • Ability to reach with hands and arms.
  • Ability to communicate, receive, and exchange ideas and information by means of the spoken and written word.

What We Offer

  • Full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision.
  • Time off benefits, paid holidays, and a 401k with company match.
  • Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

The Automated Employment Decision Tool (AEDT) is used in connection with the assessment or evaluation of candidates. Candidates who require an alternative selection process or a “reasonable accommodation” may make a request through our designated contact channel national_recruiting@fsresidential.com. Requests for information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies, can be submitted to national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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