Front Desk Associate - AXIS
Action Property Management · San Jose, CA · 4 days ago
On-siteOTHR$20–$22/hrFull-time
Job Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Complete Daily Activity Report
- Answer and direct incoming phone calls
- Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Qualifications / Requirements
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Minimum of a High School Diploma or equivalent
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Why Join Action?
- Action Property Management is committed to attracting and retaining the best talent in the industry
- Proudly certified as a Great Place to Work® in 2025
- Rated 4.0 stars on Glassdoor - Check out our reviews here
- Team Member Perks: Comprehensive health benefits and paid time off package for qualifying employees
- Exclusive employee discounts through ADP Marketplace
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Why You'll Love Working at Action
- Competitive pay and ample opportunities for career growth and advancement
- Comprehensive benefits package including medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
- Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
- Investment in the infrastructure, technology, training, and tools you need to excel in your role
- Relentless dedication to our company values and culture ensuring a workplace where you feel heard, supported, and valued
About the Role
Seeking a service driven full-time Front Desk Associate to join our onsite team at our luxury high rise community, at Axis located in San Jose.
Schedule
Sunday, Tuesday, Thursday, Friday, Saturday; 7:15 AM- 3:45 PM
Pay
$20.00- $22.00 Per Hour (Depending On Experience)