Front Desk Agent - Residence Inn / Fairfield Inn: Maryland Heights, MO
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks, and #11 for women.
About the role
- Greets, registers, and assigns rooms to guests.
- Issues room key and gives directions.
- Sorts incoming mail and faxes for guests.
- Answers inquiries pertaining to hotel services, guest registration, shopping, dining, entertainment, and travel directions.
- Keeps records of room availability and guests' accounts.
- Computes bill, collects payment, and makes change for guests.
- Makes, confirms, and cancels reservations.
Schedule
- Variety of shifts ranging from 7 am to 3 pm or 3 pm to 11 pm.
- Monday to Sunday availability required.
Requirements
- Previous experience as a Front Desk Agent is preferred.
- Experience in a customer service industry is required.
About Us
From humble beginnings in 2006 to an enterprise driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority — people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG.
At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results, and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.
Benefits
- Growth and development tools and access to learning.
- Robust PTO policies.
- Medical, dental, and vision coverage.
- 401k matching.
- Employee Assistance Program.
- Discounted products and services.