Front Desk Agent (PM Shift / Part-time)

About the role

As a Front Desk Agent, you’ll be the first smile guests see when they arrive and the friendly face they remember when they leave. You’ll help create incredible stays by delivering outstanding service, assisting with reservations, answering questions, and ensuring each guest feels genuinely welcomed.

Responsibilities

• Welcome guests with warmth and professionalism
• Handle check-ins and check-outs efficiently
• Aid with reservations, phone calls, cancellations, and guest requests
• Provide information about resort amenities and local attractions
• Create positive guest experiences from arrival to departure
• Maintain accuracy with cash handling and billing procedures
• Work closely with teammates to support smooth daily operations
• Adapt to a flexible schedule that supports resort operations

Requirements

• Customer service or hospitality experience preferred
• Friendly personality with strong communication skills
• Professional, dependable, and team-oriented attitude
• Comfortable using computers and handling multiple tasks
• Flexible schedule, including weekends and holidays as needed
• Positive attitude and willingness to help wherever needed
• Must have availability to work weekends

Qualifications

• High school diploma or equivalent
• Basic computer skills
• Excellent interpersonal skills

Skills

• Customer service
• Communication
• Teamwork
• Computer proficiency

Benefits

• Free employee meals
• Resort discounts and perks
• Beautiful mountain work environment
• Friendly, supportive team culture
• Opportunities to grow in hospitality

Pay

• $12.50 per hour

Schedule

• 1:00pm-9:00pm and 3:00pm-11:00pm