Front-Desk Agent Part-Time

We are seeking a professional, customer-focused individual to join our hospitality team in a front-desk role. The ideal candidate will create a welcoming first impression, support smooth daily operations, and deliver attentive service to guests from arrival to departure. Experience with the Opera property management system is highly valued, and strong communication, organization, and problem-solving skills are essential. Responsibilities Greet guests warmly and provide courteous, efficient service throughout the stayHandle check-in and check-out procedures accurately and professionallyManage reservations, room assignments, and guest requests using OperaAnswer phone calls, respond to inquiries, and direct messages appropriatelyProcess payments, folios, and other front-office transactions with attention to detailResolve guest concerns promptly and escalate issues when neededCoordinate with housekeeping, maintenance, and other departments to support guest satisfactionMaintain an organized front desk and ensure accurate records and reportsFollow hotel policies, safety standards, and service procedures Qualifications Previous front-desk, guest services, or hospitality experience preferredHands-on experience with Opera or a similar property management systemStrong verbal and written communication skillsExcellent customer service and problem-solving abilitiesAbility to multitask and remain composed in a fast-paced environmentBasic computer proficiency and comfort with standard office systemsAttention to detail and accuracy in handling guest information and paymentsFlexible availability, including weekends, holidays, and varied shifts as needed Preferred Attributes Professional demeanor and polished presentationTeam-oriented attitude with a willingness to support coworkersAbility to anticipate guest needs and deliver personalized serviceCommitment to maintaining a positive and welcoming environment What We Offer Opportunity to work in a guest-focused and dynamic hospitality environmentSupportive team culture and opportunities for growthTraining and development to strengthen front-office skillsCompetitive compensation based on experience and qualifications We are committed to creating an inclusive workplace where every team member can contribute, grow, and succeed. If you enjoy helping people and thrive in a hospitality setting, we encourage you to apply. JOB CODE: 1000471