Front Desk Agent – No Experience Necessary, We’ll Train!

About the role

Love Meeting New People? Help Create Amazing Vacation Memories! At Path Resorts, we believe every great vacation starts with a warm welcome. We’re looking for friendly, dependable people who enjoy helping others and want to be part of a team that creates unforgettable guest experiences. Whether you’re starting your career, looking for a fresh opportunity, or simply enjoy working with people, we’ll provide the training and support you need to become a successful Front Desk Agent. Sign-on Bonus: $500.00 for Full Time Employment No Hospitality Experience? No Problem! If you have a positive attitude, enjoy helping people, and are eager to learn, we’ll teach you everything you need to know. Many of our best team members started with no hotel experience at all!

Responsibilities

• Greeting guests with a warm, friendly smile
• Checking guests in and out efficiently
• Answering phone calls and assisting guests with questions
• Recommending resort amenities, activities, and local attractions
• Helping resolve guest concerns with professionalism and care
• Processing reservations, room charges, and payments accurately
• Renting recreational equipment and assisting with retail purchases
• Working closely with housekeeping, maintenance, and other departments to ensure an exceptional guest experience
• Completing daily front desk responsibilities and maintaining an organized work area

Requirements

• Enjoy working with people and providing outstanding customer service
• Have a positive attitude and enjoy being part of a team
• Stay calm and organized in a fast-paced environment
• Pay attention to details and take pride in doing things accurately
• Are comfortable using computers and learning new systems
• Have a High School Diploma or GED
• Can communicate effectively in English
• Customer service or hospitality experience is a plus, but it is not required.

Benefits

• $500 Full-Time Sign-On Bonus
• Paid Training
• Dental, Vision & Life Insurance
• 401(k) Retirement Plan
• Paid Vacation & Paid Holidays
• Complimentary use of resort amenities, including: Fitness Center, Indoor & Outdoor Pools, Golf Course, Hiking Trails, and more!
• Employee discounts on resort amenities and dining
• Opportunities for advancement and promotion from within
• A welcoming, supportive team environment

Schedule

Are available to work a flexible schedule, including weekends and holidays as needed.