Front Desk Agent - Hilton Garden Inn & Homewood Suites Jacksonville Downtown/Southbank
About the role
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability.
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Responsibilities
- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the management team