Front Desk Agent - Full-Time or Part-Time

About the role

A Front Desk Agent at HVMG will be the first point of contact for guests, providing warm, professional service throughout their stay. Responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns.

Responsibilities

• Check-in and check-out guests
• Handle reservations and address guest inquiries or concerns
• Provide information about hotel services and local attractions
• Report to the Front Office Manager or Front Office Supervisor

Requirements

• Hotel experience is a plus
• A combination of education and experience
• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Flexible schedule availability, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Qualifications

• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Flexible schedule availability, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Skills

• Effective communication skills
• Attention to detail
• Customer service orientation

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

Pay

• Details on pay structure are not specified in this job posting.

Schedule

• Details on shift schedule are not specified in this job posting.