Front Desk Agent

About the role

As the Front Desk Associate, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.

Responsibilities

• Work face to face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Requirements

• Must be at least 18 years of age
• Must be able to communicate fluently in English
• Friendly, strong people skills
• Somewhat strong computer skills

Housing is not provided for this role.

Pay

The expected pay range is $20.00/hr - $23.00/hr. Individual compensation decisions are based on a variety of factors.

Schedule

This is a year-round, full-time position with full-time hours available.

Benefits

• Free ski passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• 40% retail discounts
• Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full-time roles are eligible for additional benefits, including:

• Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans